Skip the DIY Resume, Get a Pro


I spend no less than an hour a day surfing the web looking at what’s out there for folks who want to learn how to write a good resume. There is a lot of good resume-writing advise out there, and that pleases me.

Some days I spend considerably more than an hour surfing, and it’s seldom planned.  It just happens when I either keep running across good articles and advice that are engaging and informative, or, just as often, bad articles and advice that are so mind-blowing I have to keep reading to see how far they go with their nonsense.  The latter feeds my morbid fascination with some of the garbage that is on the Internet.

So, if someone like me, an expert resume-writer who is insanely interested in the subject matter of writing resumes, can get caught up for two or three hours filtering through resume-writing websites and blogs, what must it be like for folks who are just trying to get a little guidance?

There is a common characteristic among people who search the web for resume-writing guidance. It is the desire (commendable may I say) to learn how to write a decent, proper, acceptable, and competitive resume that will earn a chance to be read. In a word, that characteristic is “wisdom”.  These folks know, or at least suspect, that resumes have evolved since they last wrote one and are wise enough to get online to find out what will make their resume new and improved. I trust, not blindly I hope, that these wise folks have enough common sense to distinguish between the good and true advice, and the bad and harmful advice, they will absolutely encounter online.

Contrarily, far too many job-seekers and career-changers don’t recognize their resumes are out of date, irrelevant, boring, poorly-written, and just plain useless in their current state. These folks dig up their ten-year-old resume, dust if off, add their most recent work experience, and happily send it off to compete with dozens if not hundreds of much worthier resumes. Blissful ignorance? Maybe, unless serious job-hunters are going months or years unemployed for no other reason than they keep sending in terrible resumes. Most job-seekers are qualified for the jobs they apply for — they just don’t present those qualifications front-and-centre where no question of their suitability for the position could be raised.

Whether you know your resume needs updating or you are just finding out now, you have a decision to make. Try your hand at it, or hire an expert? If you have gobs of time, are a good writer, know how to do Internet research (and are discerning enough not to get bedazzled by B.S.), are resourceful, embrace challenge, are patient, persistent, and confident, and, can write your resume objectively, then go for it. You possess all of the attributes necessary to write your own resume.

If, however, you don’t have all the time in the world to learn how to write a resume that can compete in 2018, hire an expert resume-writer.

There is some good resume-writing advice out there, but reading a good piece of advice does not magically give you the ability to apply your new-found knowledge to a new resume. It’s one thing to become enlightened — it’s another to have an “a ha” moment.  Knowing how to apply guidance and advice to your resume specifically, your work history, experience, qualifications, skill sets, education, and personality, takes practice. If you have written five or less resumes in your life, you need more practice. One effective way to work toward writing really great resumes is to write your resume for several different job opportunities, i.e.: job ads. If you are currently in a serious job-search you will have to tailor your resume specifically for each position you apply for, so that’s good practice. And don’t forget the cover letter!

The point of this blog article is to let you know that while you might very well be capable of writing your own resume, the process is time-consuming, the advice is sometimes confusing (good/bad Internet articles), the journey is tiring, and the results can be frustrating.

I have pulled a few excerpts from a LinkedIn article by Stacie Renna ➦ Talent Acquisition Specialist.  She reads hundreds of resumes written for almost every conceivable industry. I don’t know Stacie personally and in fact am not familiar with her work, so I can’t vouch for her in any way, other than to support her professional opinion as it relates to resume-writing.

“…it’s still interesting to me, the volume of resumes submitted that are so outdated and lack a focus of “personal branding.” And guess what? Those people never got called.

“The biggest complaint I have? BORING. Boring, boring, boring content with little to no “added value.”

“Your resume presentation is a direct reflection of your professionalism! When you send a resume that reads more like a job description – it tells me that you didn’t put that much work into it. And often people don’t take the time, because it is time consuming and maybe they truly don’t “have the time.” Then hire a resume writer! That’s why they exist.”

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Applicant Tracking System. What it is and How to Make it Love Your Resume

highly-targeted-automotive-marketingAn applicant tracking system is essentially an electronic resume-screening program that businesses use to filter out unsuitable resumes, thereby reducing the number of resumes the humans must eventually read.  ATS’s are used by all large corporations (like Tim Horton’s and Walmart), most big companies (like Stuart Olsen), all Government agencies, all School Boards, City Departments, some Towns and Municipalities, City Police, RCMP, Banks, and on and on.  Even smaller companies with large employee turnaround, like many small construction companies, use an ATS, and you might be surprised by which companies in your community use them.

Applicant Tracking Systems save companies tens of thousands of dollars a year in recruitment/acquisition costs and even smaller companies recognize the long-term value of these systems. ATSs do far more than just weed out undesirables — they manage the entire recruitment process from resume-screening to managing the paperwork on a new hire. So, it is not surprising to learn that perhaps your neighborhood mechanic shop uses an applicant tracking system.

Even when you walk into a store, restaurant, or whatever type of business it may be, and physically hand your resume to someone, often times they take your resume to the HR department or manager’s office where it is then fed into a scanner that uploads it to that business’s ATS.  So while you may have been told, “Thank you, I’ll make sure the manager gets it…”,  there’s every chance what they meant by “manager” was actually “ATS”.

Some companies, particularly those who do get a lot of walk-ins, use an ATS to ensure their hiring practices are fair. While applicant tracking systems are highly customized to suit the specific requirements of each business, they also are neutral.  An ATS doesn’t know you may be the receptionist’s cousin or the foreman’s nephew so if you do get selected for an interview, no one could claim it was because you got preferential consideration and cause all kinds of nightmares for the business.

So how do you get an ATS to love your resume?

The best way is to ensure you are qualified for the position you are applying for.  No sense applying for a job you have no, or few, qualifications for.  People argue with me all the time saying there is nothing wrong with dropping off a generic resume because you never know when you might be in the right place at the right time. I don’t argue back because that’s true.  There are no hard and fast rules about how to apply for a job and there are as many ways to do it as there are jobs to be had.  But if you are committed to a serious job search with the intent of getting a job fast, do yourself a favour and find some job postings that can help you customize and target your resume.

Applicant Tracking Systems score your resume based on how well the information in it matches the job requirements. Those free government-funded employment centres call that “skills matching”, but there is much more to an ATS-friendly resume than simply listing a bunch of bulleted lines mirroring the skills and qualifications described in the job posting.

While ATSs scan your resume for the keywords and keyphrases used in the job posting, they also recognize when those keywords and phrases have merely been regurgitated into a resume.  A resume that matches too closely (that is, a 95 percent or higher match) may actually be flagged by the ATS and ultimately disqualified. You’ll have to put some work into incorporating the job posting information into your resume organically, using as many of the keywords and phrases as you truthfully can but being sure not to overuse them.

At the top of this post I mentioned that an ATS is used to filter out unsuitable resumes. But what if you are well-suited to the job you’ve applied for and still didn’t get a call for an interview?  In that case, it may be you had enough keywords and phrases in your resume to get past the ATS, but not enough, or not the right information to impress a human. Ultimately, it is a human being who decides who to call for an interview, so while you are tasked with making sure your resume is ATS-friendly, you must also ensure it will appeal to a human being. If you have the skills, qualifications, and (in most cases) experience, but you aren’t getting interviews, I urge you to try to realize that resume-writing these days is almost an art. A lot of people think they can do it themselves but, unless they have done a lot of research and a lot of practicing, they really don’t know what makes a great resume that will get past an ATS, and, impress a human reader.

Alright all you job-seekers, there it is for today. Remember, since I am an expert resume-writer I can develop your resume and cover letter for you, so don’t stress! Believe me, there is no shame in getting a professional to write such an important document for you. And, as always, I want your feedback and comments so I can make this blog really useful and helpful to all job-seekers.

Thanks for your time today!


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Job Seekers Get Teck Interviews

Job seekers are going to Teck interviews thanks to their Resume Pro resumes!

If you aren’t getting interviews, perhaps it’s time to take a realistic look at your resume. You may remember my recent post, New Thinking Leads to New Mining Jobs, in which I introduced,  Lisa Mirtsopoulos, a fantastic resource for those pursuing mining jobs. This morning while surfing her blog I came across a Q & A that, again, illustrates that poorly-written resumes are preventing job seekers from getting interviews. It goes like this:

Q: “I’m just wondering why my resume is not being selected for any greenie positions.”

A:  “She kindly sent me her resume and cover letter to get a second opinion. I gave Amy some suggestions for improvement and recommended to get her resume professionally written, that will highlight her skills in a better way.

“So I asked Adrianne from Resumes WA, an expert in writing mining ready resumes, why are resumes sometimes ignored. She came back with a blog  —           5 Reasons Your Resume is Being Ignored.”

“I have read a lot of resumes over my time and its the biggest let down for most people. Spelling mistakes, no clear headings, contains more objective remarks (that can’t be proven) rather than facts, no achievements, the layout is messy etc. I plead with you all, take the time and spend a little money to get your resume professionally done. Do your research on resume writing companies and ask to sight some examples first. Ask for their experience in writing mining resumes.”

To read the above Q & A (and many more) on Lisa’s blog, click the link and scroll down to the blue section:  Mining job applications and interviews.  There isn’t much more I can add. As an expert resume writer, I agree with and support everything Lisa and Adrianne have shared.  If you aren’t getting interviews, it is your resume that is the problem, hands down, no question.

Alright all you job-seekers, there it is for today. Remember, since I am an expert resume-writer I can develop your resume and cover letter for you, so don’t stress! Believe me, there is no shame in getting a professional to write such an important document for you. And, as always, I want your feedback and comments so I can make this blog really useful and helpful to all job-seekers.

Thanks for your time today!

Read more about how good Resume Pro is, then call 403.563.0408 or email

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What Are These “Accomplishments” We’re Supposed to Put on Our Resumes?

Accomplishments on ResumesIf you are job hunting or thinking of changing your career, you have probably been doing some online research to help you write a good resume. Goodness knows, there is plenty of it out there! Some of it is excellent, some of it is garbage, but what you are probably seeing over and over is that you must talk about your accomplishments on your resume.

When I first heard about this concept years ago, I will admit, I was confused. What accomplishments? I mean, I went to work and did the same thing day in and day out, nothing much changed in my daily duties, I didn’t do anything monumental, not even occasionally, so what the heck accomplishments was I supposed to come up with?

What Are These Precious Accomplishments?

I searched online for examples of accomplishments and saw things like:

  • Promoted an average 30 titles per year for a niche publishing company.
  • Increased employee training participation by 50% by adapting existing curriculum into online education modules.
  • Led project coordinating office moves for 55 employees.
  • Reduced time spent on inventory by 20% by reorganizing physical storage of supplies.
  • Planned lodging and travel logistics for 20 ships per year, with 10 crew members each.

Notice each of these accomplishment statements contains a number. Apparently, numbers are big to whomever is reading your resume. However, we don’t all have that kind of information to include in our resumes. In an Billings Clerk position I held in the oil and gas industry, I probably increased revenues for the company, particularly in my first year, but by what percentage I have no idea. It is not common for employers to praise non-sales employees for increasing revenues — they would have to give them a raise along with the praise!

The reality is, most of us common folk don’t know how, or how much, we contributed to a company’s bottom line, or increased its productivity, or reduced its time spent on a project, so how do we talk about our accomplishments on our resumes? Well, it’s kind of easy because…..

An Accomplishment is Something You Did

Go back in your mind to your previous jobs and think about what you did in each role. Be sure to have a notebook handy to jot down your memories. Really devote some time to this and use this little system to get the memories flowing. Ask yourself:

  1. What did I do on a daily basis?  Write it down as descriptively and with as much detail as you can come up with.
  2. Why did I do it?  Do not answer this question with ‘for the pay cheque’. Think of your job description and your role in the company — why did the company need someone to do that job? Why did your role exist?
  3. What were the outcomes as a result of what I did?  For example, I was in Billings. The outcomes of what I did, day in and day out, was money.  I sent out the Billings that generated the money for the company. Nothing is as important to a company as its money, so this is a pretty significant outcome.
  4. Think about and remember how you did what you did. In my Billings position I used customized company software to enter data from field tickets. First, I scrutinized the tickets for thoroughness and accuracy. I worked closely with guys in the field to clarify unclear data, and I referred to service contracts to verify compliance. Field personnel didn’t necessarily know what they could and should bill so it was up to me to communicate with them. This is how you need to think and remember — in detail!  Do not overlook little things you may think insignificant. Nothing you did was insignificant.
  5. What computer programs and/or software did you use?  What equipment? What tools? What resources?  I couldn’t have produced the company’s Billings without using the specialized software I mentioned.  Nor could I have done a thorough job without communicating with the guys in the field, and if I didn’t refer to the contract, I might have missed something that should have been billed, and the company would then have lost out on revenues.

These are the little things we sometimes overlook when we think in general about how we did our previous jobs. But if you think, in detail, of all the things you did, no matter how seemingly insignificant or automatic, you will come up with some very impressive accomplishments!

Turn a Boring Duty into an Impressive Accomplishment

To give you a quick example of how to describe an accomplishment, I’ll show you the wrong way first:


  • prepared invoices using field tickets
  • ensured correct information on field tickets with field personnel
  • ensured invoices complied with services contract



  • employed efficient time-management skills to produce 3 million monthly in highly-detailed billings under rigid deadlines in fast-paced accounting department
  • meticulously followed tight guidelines to verify field ticket accuracy and service- contract conformity resulting in recovery of an average $5000 monthly


See how the above example shows you how to transform duties into accomplishments? Use numbers whenever you can, but if you simply don’t have any, use other, just as impressive facts to describe your accomplishments.

Alright all you job-seekers, there it is for today. Remember, since I am an expert resume-writer I can develop a fantastic resume and cover letter for you, so don’t stress! Believe me, there is no shame in getting an expert to write such an important document for you. And, as always, I invite your comments so I can make this blog really useful and helpful to all job-seekers.

Did I help you to see how thinking and remembering, in detail, will help you to write descriptive accomplishments?  I’d love to hear what you think!

Thanks for your time today!

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Posted in Resumes, Uncategorized | 3 Comments